Happier @ Work Training

Happier Me = Happier Customers

Designed for anyone who directly
interacts with customers.

Happy customers
are the result of
happy employees
:

This training focuses on helping employees who work directly with customers stay positive, motivated and yes, happy, so they can better serve an organization’s most valuable asset — your customers.

Highly engaged business units realize a 41% reduction in absenteeism and a 17% increase in productivity. (Gallup)

Increasing motivation, positivity and happiness happens when we develop practical habits.

It takes 66 days to form a new habit.
(European Journal of Social Psychology)   

Happier employees are more engaged, which increases:

  • Productivity
  • Customer Ratings
  • Sales

Highly engaged business units achieve a 10% increase in customer ratings and a 20% increase in sales. (Gallup)

Happier Me = Happier Customers

The Training Consists Of:

Pre-Training Survey:  Confidential surveys will be given prior to training the team members of participating leaders.

Leadership: CARE Keys Lunch & Learn

Team Members: Happier Me = Happier Customers Series*
*Exact series length, topics, and titles are customized to your organization’s needs.

Post-Training:  Video Follow-Ups and Weekly Emails

 

What People Are Saying About Happier @ Work

I send the Daily Happiness emails to my office staff and have heard comments from them about how much they enjoy reading them every day. Our job involves interacting with the public during a time when they are doing the third most stressful thing in a person’s life: buying a home. Sometimes the phone calls we receive are difficult. I like my staff to start the day on a high note so they are better able to handle those difficult calls.

C J Russell

General Manager | Fox Residential Services Group, LLC

We started sharing a few Happier @ Work tips with our team in 2017. Our team has become more cohesive and communication has improved tremendously since then! Thank you for your great tips!

 

Michelle

Bronz-Glow Technologies Protective Coatings

Professionally, I often include the links provided in your emails into our monthly mental health newsletter and have had nothing but great feedback about them! Personally, your emails give me inspiration and encouragement for when I’m having a not-so-great week!

Rosie

EY LLP | Newcastle UK

I’ve always been an advocate of having fun at work. I love 5-10 minute games; decorating workplace; bringing in special foods for Popcorn Day or Mint Chocolate Day to name a few. Happier @ Work has been a blessing helping me find new ways to be Happy at Work & share them with my co-workers.

Theresa

Nurse | St. Petersburg FL

Get Started Today

Happier Me = Happpier Customers Investment

Happier Me = Happier Customers Training Investment:

Since each organization has unique needs, your investment is based on the number of people participating in the training program.

Teams that address engagement needs in their everyday work outperform bottom teams by an average 20% in sales and 10% in customer engagement (Gallup)

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